Unfortunately our cleaners are using public transport and they are not able to bring any equipment. If you wish, however, your professional can bring her own detergents every time at a small extra charge.
Our professionals working days varies but usually they are starting from 8:00 up until 21:00 latest finishing time. Please, note that we also work during weekends and on holidays.
Of course. All cleaners are with full criminal check and trusted to perform their duties. As you will notice we regularly ask you for feedback so we can monitor their work with you. We monitor their job performance and provide them with your specific instructions if you cannot be present during the service.
A regular domestic cleaner will visit your home every week or fortnight (or even daily) everything depends on your needs. One Off Cleaning session in most of the cases if one time visit where the professional has never been at your property before.
Important thing is when booking a one-off domestic clean, it is important to book enough time so that the cleaning team can get into all the nooks and crannies, behind that bookcase and washing machine and inside your cupboards.
Don’t worry. We will arrange for a substitute cleaner to execute the service for as long as they need to.
Each cleaner is interviewed in person and background checked for your peace of mind.
We kindly ask you to inform us about your change of plans at least 24 hours prior your appointment.
No. If you book a regular cleaning service with us something what most of our clients do, is to leave a key in a secure lockbox. You can provide us with a list of instructions how to find and how to unlock it, so we can pass them to our professional cleaners.